Working Out

It offers people who are former service users the opportunity to train as Peer Advisors. The trainee Peer Advisors have typically experienced and successfully overcome disadvantages such as homelessness, offending, mental health issues and substance misuse.

They undertake paid placements with a local partner agency whilst working towards the City and Guilds Advice and Guidance Level 3 qualification.

As well as helping to improve the employability and skills of the Peer Advisors, Working Out supports local organisations who benefit from trained, supported ex-service users who can offer highly credible support services.

Peer Advisors do not need previous experience but must demonstrate an aptitude for the role and be passionate about helping others who are in situations similar to their own prior experiences.

After initial recruitment, each Peer Advisor undergoes a 12-module ‘Learning to Advise’ course and support in their volunteer placement. Professional development skills are offered alongside ongoing coaching to develop employability. Training in skills such as IT, literacy and numeracy are also offered.

County lines in Cardiff

Along with many other cities in the UK, Cardiff has seen a rapid growth in county lines activity. This is when drug gangs exploit vulnerable children and young people to smuggle and deal drugs in other areas. Lured in with promises of money and reward which never materialise, the young people are then coerced, manipulated and threatened if they try to run away. The consequences for them and their families can be disastrous.

Thanks to funding from Children in Need we are working in Cardiff to support young people involved in county lines to help them make a safe exit and re-engage with their families and education. We are working closely with a range of statutory partners in delivering this area of our work.

Gamechangers Cymru

Gamechangers Cymru supports families to overcome barriers such as housing problems, debt and long-term unemployment to help them move towards independence and employment. The service plugs a gap often left unmet by statutory agencies by offering intensive support to help families overcome their problems and ultimately gain stability, employment and independence.

Work with Offenders

Since 2015, St Giles Trust Cymru has been working under the Wales Community Rehabilitation Company, led by Working Links, to provide custody-based resettlement support in prison across Wales to help reduce re-offending. Our role is providing custodial-based resettlement services. The service offers prisoners help with a range of issues including housing, education, training and employment, advice with finances and debt and referrals to specialist services offering more targeted support. It uses our peer-led approach of recruiting, training and employing offenders in these prisons who support our resettlement teams and increase their own skills and employment prospects through their work. Community-based support is also offered to prison leavers and ex-offenders to help them resettle and prevent re-offending. This is typically around housing, welfare benefits and health. The caseworkers – with the support of peer mentors and volunteers - offer practical help and signposting to other support services following release in the community for as long as it is required by the client.